At trendytraverse, we are dedicated to delivering your orders quickly and efficiently. This Shipping and Delivery Policy explains everything you need to know about the shipping process for products purchased from our platform. By placing an order, you confirm that you accept the terms outlined in this policy.
Where We Ship
We currently offer delivery to all pin codes within India. Please note that, at this time, we do not offer international shipping.
Order Processing Time
We typically process orders within 1-2 business days (excluding weekends and public holidays) after confirming your order. Once your order is processed, we will send you a confirmation email with all the details.
Expected Delivery Time
Our standard delivery typically takes between 3-8 business days, depending on your location, to make sure your items reach you as quickly as possible.
In Case of Failed Delivery Attempts
If the delivery fails due to an incorrect address, the recipient being unavailable, or refusal to accept the order, our delivery partner will attempt delivery up to two more times. If all attempts fail, the product will be returned to our warehouse. You can request re-delivery, which may include additional shipping charges.
Handling Damaged or Lost Shipments
If your order arrives damaged, please get in touch with our customer support team within 48 hours of receiving your package, along with photos of the damage. If your package is lost in transit, we will coordinate with the courier partner to investigate the issue and will either send a replacement or offer a refund, depending on the outcome.
Restrictions on Certain Products
Some items, like large furniture or delicate products, may have special delivery instructions or limitations, which will be clearly mentioned on the product page.
Need Help? Contact Us
If you have any questions or concerns about shipping or delivery, feel free to reach out to us at: robowaveitsolutionspvtltd@gmail.com
Thank you for shopping with trendytraverse. We look forward to ensuring you have a smooth and hassle-free delivery experience!